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Privacy Policy

Privacy Policy


This site is operated by GNE Entertainment LLC (“We”), a California Limited Liability Company on behalf of the artist Gianna Ernst. As used in this Privacy Policy, “GNE” includes both GNE Entertainment LLC and Gianna Ernst and Gianna N. Ernst and specifically excludes any contractors, web hosts, vendors, or other third parties associated
with the forms, players, and content contained herein which are governed by each their own independent policies.


When you use the Site or contact us by e-mail, social media, SMS, telephone, or other methods, we may collect and process the following data about you:

  •   Information you give us, including:
  •   Forms filled out by you on the Site;
  •   Content of correspondence with us by phone, e-mail or otherwise;
  •   Subscriptions or orders placed on the Site;
  •   Entering a competition, promotion or survey;
  •   Reporting a problem or requesting support for the Site.
  •   The information you give us may include your name, address, e-mail address and phone number, dateof birth, payment information, personal description, or comments.INFORMATION WE COLLECT ABOUT YOU.In order to best serve you, track errors with our site, and to provide the most relevant content for our visitors, with regard to each of your visits to our Site we may automatically collect the following information:
  •   Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  •   Information about your visit, including the full URL clickstream to, through and from our Site (including date and time);
  •   Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.We may also collect information our about your devices (including phones, computers, or other devices) where you access and visit our Sites. Such information may include unique device identifiers and mobile network information (including phone number), IP address, language and time zone, operating system, hardware version, device locations (including specific geographic locations, such as through GPS, Bluetooth, or Wi-Fi signals).INFORMATION WE COLLECT FROM OTHER SOURCESWe also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, social networks such as Facebook and Twitter, search information providers, digital service providers of music such as Spotify, Apple Music, and Tidal and may receive information about you from them.If you choose to use features on this Site or other GNE sites that connect to your online profiles, accounts or services (including social media accounts) (“Connected Accounts”), we may collect any information that you permit through your settings on those Connected Accounts. For example, if you log in to our site using your Facebook account and choose to allow Facebook to share your profile with us, we may collect that information. Information we receive from Connected Accounts includes email address, first and last name, location (hometown and

country), gender, date of birth, likes, posts or other social activity. Please review your Connected Account privacy settings to control what information is provided to us through this option.


We may use information held about you in the following ways:

  •   To help us respond to your queries;
  •   To provide you with information on the relevant GNE artist;
  •   To provide you, or permit selected third parties to provide you, with information about other goodsand services we offer that are similar to those that you have already purchased or enquired about orthat we feel may interest you;
  •   To make suggestions and recommendations to you and other users of our Site about goods or servicesthat may interest you or them;
  •   To provide or permit third parties to provide targeted advertising via websites you visit about goods orservices that you may find interesting (see more on this in our Cookies Policy below;
  •   To measure or understand the effectiveness of advertising we serve to you and others, and to deliverrelevant advertising to you;
  •   To track the progress and number of entries in competitions and promotions.
  •   To allow you to interact with our Site, for example by posting comments or to share information fromour Site on third party social media platforms;
  •   To carry out our obligations arising from any contracts entered into between you and us and to provideyou with the information, products and services that you request from us;
  •   To manage your access to the services or notify you about changes to the services;
  •   To comply with legal and regulatory requirements;
  •   To administer our Site and for internal operations, including troubleshooting, data analysis, testing,research, statistical and survey purposes;
  •   To improve our Site to ensure that content is presented in the most effective manner for you and foryour computer;
  •   As part of our efforts to keep our Site safe and secure;We may combine information we receive from other sources with information you give to us and information we collect about you (including information in relation to your devices). We may use this combined information for the purposes set out above. Where we have partnered with YouTube or Google to provide access to or embed content from their respective sites, your information may be subject to additional terms. See the Google Privacy Policy for more.DISCLOSURE OF YOUR INFORMATIONWe may share your personal data with any GNE artist, affiliate, or service provider, listed here, and with selected third parties including:
  •   Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in order to provide this Site or any service including the purchase of merchandise or music
  •   Business partners, suppliers and sub-contractors to provide you with information about promotions and offers;
  •   Social networks such as Facebook and Twitter, search information providers,
  •   Digital service providers of music such as Spotify, Apple Music, and Tidal
  •   Relevant GNE Entertainment artists and/or their representatives;
  •   Advertisers, advertising networks and social networks that require the data to select and serve relevant adverts to you and others. We may also use aggregate and other information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;
  •   Analytics and search engine providers that assist us in the improvement and optimization of our Site;
  •   Third parties when you consent to or request such sharing.
  •   If we are under a duty to disclose or share your personal data in order to comply with any legal obligation,or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of GNE employees, artists, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
  •   To any other third party or government agency where lawful.STORAGE AND TRANSFER OF DATAAll the information you provide may be processed and stored, transferred or accessed by entities around the world as described in this policy. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.COOKIESOur Site uses cookies and other tracking technologies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site as described above. You may choose to disable, limit, or block cookies at any time when engaging this Site.SOCIAL MEDIA AND OTHER THIRD PARTIES THAT PROVIDE CONTENT, ADVERTISING OR FUNCTIONALITY ON OUR SERVICESSome of the content, advertising and functionality on our Site may be provided by third parties that are not affiliated with us. For example, you may have the opportunity to log in to our Site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal data with us. Services like Facebook Connect give you the option to post information about your activities on this Site to your profile page to share with others within your network.Third-party advertisers also may have a presence on our Sites. These and other third parties may collect or receive certain information about your use of our Sites, including through the use of cookies and other Internet technologies, and this information may be collected over time and combined with information collected across different websites and online services. You may visit the Privacy Policies of these sites to learn more about programs designed to provide consumers choices about whether to receive targeted advertising via these third parties.CHILDRENThis Site is not directed toward children (as defined by local law) nor does GNE knowingly collect information from children (as defined by local law) without parental consent except where in compliance with applicable laws.


You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your personal data, and to request access to, rectification, erasure, and portability of your own personal data by contacting us at CONTACT[at]GIANNANICOLEERNST.COM We may require you to prove your identity with approved identification if you request this information.

You are responsible for keeping your information current and up to date. You may update your information by contacting us as at the email provided in this policy.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us as described in the “Contact” section.


California residents have certain rights regarding the collection, use, disclosure, and sale of their personal data. As defined in the California Consumer Privacy Act, we engage in industry-standard advertising business practices that may be considered a sale.

California residents have the right to request:

  •   Disclosure of personal data we collect, use, disclose, and sell about you;
  •   Deletion of your personal data that we maintain;
  •   To opt out of the sale of your personal data.How to Opt-Out and Other Privacy ChoicesThere are two categories of personal information GNE may have about you which are not connected:

1. Name, email or physical address, purchase history, or other information that identifies you (“Profile Information”). To opt out of the sale of your Profile Information, designate an authorized representative, make a general privacy request, or for more information, Contact us at CONTACT@GIANNANICOLEERNST.COM

2. Interactions with GNE Sites, stores, or third-party apps that use identifiers that cannot directly identify you (“Cookie Data”). To opt out of the collection of Cookie Data use the cookie consent tools available on your web browser of choice

GNE may verify requests regarding Profile Information by confirming that you control the email address associated with your personal information. If necessary, and taking into account available technology, security and privacy concerns, and the burden on our business, we reserve the right to take additional steps or require additional information to verify your request.

You have the right not to receive discriminatory treatment for exercising your privacy rights.

Other California Privacy Rights

You may opt out of having your personally identifiable information shared with third parties for those third parties’ direct marketing purposes by contacting us at the email address above

Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. GNE currently does not take action in response to these signals.


Our Site, our newsletters and other communications may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.


Any material changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.


This section of this Privacy Policy applies only if you use the Site from a country that is a Member State of the European Economic Area and supplements the information in this Privacy Policy.

Legal Basis for Data Processing: We process personal data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract between you and us (for example, to provide you with the services you request and to identify and authenticate you so you may use the Site); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you and to improve the Site); and based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time (by using preference settings in emails or on our Sites, or emailing us as set out in the Contact section) without affecting the lawfulness of processing based on consent before its withdrawal.

We may use automated decision-making technologies, including profiling, to support our data processing activities. Our automated decision-making capabilities include logic that attempts to identify artists, music, communications, products, or offers that we believe may interest you. By using this logic, it helps us personalize your interactions with GNE and GNE artists. For you, this means that you may see online advertisements, direct marketing communications (if you have subscribed), or other advertising or marketing messages or special offers based on your activity on our Sites or interactions with GNE or our third party partners.

In some instances, you may be required to provide us with personal data for processing as described above, in order for us to be able to provide you to use all the features of the Site.

International transfers

Our sharing your personal data in accordance with this Privacy Policy, may involve transferring your data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring, where required by law, by only transferring personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission as a safeguard. However this practice may be updated from time to time to continue to stay in compliance with the EEA and protect your information wherein this policy shall be updated to reflect such safeguards or provide appropriate information for contacting us regarding the safeguards in place for your private information.